The following resources will help you manage and optimize client reviews:
- Presentation: Customer Reviews: Everything You Need to Know (Presented by WebFor)
- Google My Business (GMB) Client Review Response Examples (for both positive and negative reviews)
Google Business Profile support: managing email or mobile notifications (including when you get reviews).
If you have questions or need assistance with managing customer reviews or with your Google My Business profile, contact the WellHaven dedicated Webfor team at: wellhaven@webfor.com.
From the presentation: Why responding to both positive and negative reviews is important