1. Log in to www.myqlink.biz with your User ID &password
2. Select the Transactions tab
3. Select View Discrepancy
4. Click on the specific discrepancy you want to resolve
5. In the pop-up window
• Select the discrepancy reason from the drop down box
• Detail all findings regarding discrepancy
• Enter your Resolver ID and password (This is the same as your Cubex Solution User ID & password)
• Have a Witness enter their User ID & password (This is the same as their Cubex Solution User ID &password.)
• Select OK
Notes:
• A witness is always required for discrepancy resolution
• Discrepancy reason can be added, changed and edited in MyQLink > Database > Discrepancy Reasons.