Discrepancy Resolution (On Tower)

1.    Log in using your User ID and Password with Discrepancy (DI) Resolution permission

2.    Press Resolve Discrepancy

•    If needed, you can narrow the list of discrepancies by searching for a specific DI or selecting Open Discrepancies or those already Nurse Reviewed

3.    Highlight the DI to be resolved

4.    Press Resolve Discrepancy

5.    The DI Report showing 2 transactions prior to the DI and, if available, 2 transactions after the DI will appear

6.    From the Select pull-down, choose the reason for the DI

•   Add additional text, if needed, in the Discrepancy Notes field

7.    Press Resolve Discrepancy

8.    Have a Witness enter their ID & Password (will match their User ID & password for the cabinet)

9.    Press Next

10.    Repeat until all DIs are resolved

11.    Press Exit