Service Desk - Total Tech Plus
Core support areas: Email, Phones, Printers, Label Printers, Microsoft Office Products, Internet, and general IT how to questions.
Three ways to engage with the service desk:
Web Portal: support.wellhaven.com
- Use your current Microsoft Email and Password to track and submit tickets (this is the preferred method)
- Guide: How-To Create a Ticket
Centralized phone number: (360) 583-4PET (4738)
- Live support M-F 8AM EST - 9PM EST
Email: itsupport@wellhaven.com
- Creates a ticket and auto-generated ticket response
Review Service Response Times & Prioritization